Privacy Policy | International Urn Transport from Germany

1. General Information and Principles of Data Processing

We are pleased that you are visiting our website. The protection of your privacy and the protection of your personal data when using our website is an important concern for us.

Personal data, as defined in Article 4(1) GDPR, means any information relating to an identified or identifiable natural person. This includes, for example, your first and last name, your address, your telephone number, your email address, and also your IP address.

Data that cannot be linked to your person, such as anonymized data, is not personal data. The processing (e.g., collection, storage, retrieval, consultation, use, transmission, deletion, or destruction) according to Article 4(2) GDPR always requires a legal basis or your consent. Processed personal data must be deleted as soon as the purpose of processing has been achieved and no statutory retention obligations need to be observed.

Here you will find information about how we handle your personal data when you visit our website. In order to provide the functions and services of our website, it is necessary for us to collect personal data about you.

We also explain the type and scope of the respective data processing, the purpose, the corresponding legal basis, and the respective storage period.

This privacy policy only applies to this website. It does not apply to other websites to which we merely refer by hyperlink. We cannot assume responsibility for the confidential handling of your personal data on these third-party websites, as we have no influence on whether these companies comply with data protection regulations.

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2. Data Controller

The party responsible for the processing of personal data on this website is:

MPE.EXPRESS DWL München UG (haftungsbeschränkt)

Tal 44
80331 Munich
Germany

Phone: +49 89 201 75 880
Email: office@mpe-express.net

Managing Director: Cornelia Busse
Commercial Register: Amtsgericht München
Registration Number: HRB 290922
VAT ID: DE367973320

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3. Provision and Use of the Website / Server Log Files

a) Type and Scope of Data Processing

When you use this website without otherwise transmitting data to us (e.g., through registration or use of the contact form), we collect technically necessary data via server log files that are automatically transmitted to our server, including:

IP address
Date and time of the request
Name and URL of the retrieved file
Website from which access was made (referrer URL)
Access status / HTTP status code
Browser type
Language and version of the browser software
Operating system

b) Purpose and Legal Basis

This processing is technically necessary to display our website to you. We also use the data to ensure the security and stability of our website. The legal basis for this processing is Article 6(1)(f) GDPR. The processing of the aforementioned data is necessary for the provision of a website and thus serves to protect a legitimate interest of our company.

c) Storage Period

As soon as the aforementioned personal data is no longer required for displaying the website, it will be deleted. The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. Consequently, there is no possibility for the user to object with regard to this aspect.

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4. Use of Cookies

a) Type, Scope, and Purpose of Data Processing

We use cookies. Cookies are small files that are sent by us to your device's browser during your visit to our website and stored there.

Some functions of our website cannot be offered without the use of technically necessary cookies. Other cookies, on the other hand, enable us to perform various analyses. For example, some cookies can recognize the browser you are using when you revisit our website and transmit various information to us.

Temporary Cookies / Session Cookies

Our website uses so-called temporary cookies or session cookies, which are automatically deleted as soon as you close your browser. This type of cookie makes it possible to capture your session ID.

Permanent Cookies

Our website uses so-called permanent cookies. Permanent cookies are cookies that are stored in your browser for a longer period of time and can transmit information. You can delete permanent cookies independently via your browser settings.

Browser Settings Configuration

Most web browsers are preset to accept cookies automatically. However, you can configure your respective browser so that it only accepts certain cookies or no cookies at all. However, we would like to point out that you may then no longer be able to use all the functions of our website.

b) Legal Basis

Due to the described purposes of use, the legal basis for the processing of personal data using cookies is Article 6(1)(f) GDPR. If you have given us your consent to the use of cookies on the basis of a notice (cookie banner) provided by us on the website, the additional legal basis is Article 6(1)(a) GDPR.

c) Storage Period

As soon as the data transmitted to us via the cookies is no longer required for the purposes described above, this information will be deleted.

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5. Data Collection for Pre-contractual Measures and Contract Fulfillment

a) Type and Scope of Data Processing

In the pre-contractual area and upon conclusion of contract, we collect personal data about you. This includes, for example, first and last name, address, email address, telephone number, or bank details.

b) Purpose and Legal Basis

We collect and process this data exclusively for the purpose of contract execution or for the fulfillment of pre-contractual obligations. The legal basis for this is Article 6(1)(b) GDPR. If, in addition, consent has been given by you, the additional legal basis is Article 6(1)(a) GDPR.

c) Storage Period

The data will be deleted as soon as it is no longer required for the purpose of its processing. In addition, statutory retention obligations may exist, for example commercial or tax retention obligations under the German Commercial Code (HGB) or the German Fiscal Code (AO). If such retention obligations exist, we will block or delete your data at the end of these retention periods.

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6. Order Forms

Our website has an order form that can be used for electronic bookings.

a) Type and Scope of Data Processing

Our data collection is limited to the following data:

First and last name
Telephone number
Email address
Bank account details
Type of service

b) Purpose and Legal Basis

The purpose of data processing is to enable us to process your order properly. The legal basis for this is Article 6(1)(b) GDPR. The processing of the data serves the fulfillment of a contract or is necessary for the implementation of a pre-contractual measure that has been made at the request of the data subject.

c) Storage Period

The data will be deleted as soon as it is no longer needed to achieve the purpose of processing. In addition, statutory retention obligations may exist.

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7. Data Transfer

We only disclose your personal data to third parties if:

a) You have given your express consent in accordance with Article 6(1)(a) GDPR.

b) This is legally permissible and, in accordance with Article 6(1)(b) GDPR, is necessary for the fulfillment of a contractual relationship with you or for the implementation of pre-contractual measures.

c) According to Article 6(1)(c) GDPR, there is a legal obligation to disclose the data.

d) Disclosure is necessary in accordance with Article 6(1)(f) GDPR to protect legitimate company interests.

e) We use external service providers (so-called processors) for processing in accordance with Article 28 GDPR.

We use such service providers in the following areas:

IT
Logistics
Telecommunications

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8. Contact Form

a) Type and Scope of Data Processing

On our website, we offer you the opportunity to contact us using a provided form. When you use the contact form, personal data about you is processed, such as salutation, name, email address, telephone number, and content of the message.

b) Purpose and Legal Basis

The provision of your email address serves the purpose of sending you a response to your inquiry by email. The legal basis for processing is consent in accordance with Article 6(1)(a) GDPR.

c) Storage Period

The data you entered in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies.

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9. Contact via Email

On our website, you have the option to contact us by email.

a) Type and Scope of Data Processing

You can contact us by email. Our data collection is limited to the email address of the email account you used to contact us and to the personal data you provided to us as part of your contact.

b) Purpose and Legal Basis

The purpose of data processing is to enable us to respond properly to your inquiry. The legal basis for this is Article 6(1)(f) GDPR.

c) Storage Period

The duration of storage depends on the background of your contact. Your personal data will be regularly deleted if the purpose of the communication has ceased to exist and storage is no longer required.

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10. Data Security and Security Measures

We are committed to protecting your privacy and treating your personal data confidentially. For this purpose, we take extensive technical and organizational security precautions, which are regularly reviewed and adapted to technological progress.

This includes, among other things, the use of recognized encryption methods (SSL or TLS). However, data disclosed unencrypted, for example if this is done by unencrypted email, may be read by third parties. We have no influence on this.

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11. Changes to this Privacy Policy

We reserve the right to update this statement at any time as needed.

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12. Dispute Resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

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13. Your Rights

Here you will find your rights regarding your personal data. Details can be found in Articles 7, 15-22, and 77 GDPR.

Right to Withdraw Consent (Art. 7(3) GDPR)

You can withdraw your consent to the processing of your personal data at any time with effect for the future.

Right of Access (Art. 15 GDPR)

You have the right to obtain confirmation as to whether we process personal data concerning you. If this is the case, you have the right of access to this personal data.

Right to Rectification (Art. 16 GDPR)

You have the right to obtain without undue delay the rectification of inaccurate data.

Right to Erasure (Art. 17 GDPR)

You have a right to erasure, provided that processing is not necessary. This is the case, for example, if your data is no longer necessary for the original purposes or the data has been processed unlawfully.

Right to Restriction (Art. 18 GDPR)

You have a right to restriction of processing, e.g., if you believe that the personal data is inaccurate.

Right to Data Portability (Art. 20 GDPR)

You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format.

Right to Object (Art. 21 GDPR)

You have the right to object at any time, on grounds relating to your particular situation, to the processing of certain personal data concerning you.

Right to Lodge a Complaint (Art. 77 GDPR)

In addition, you can lodge a complaint with a data protection supervisory authority at any time, for example if you believe that data processing is not in accordance with data protection regulations.

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